Contact the Lion Air Call Center for full details
Lion call center is a much-needed service to obtain information for both passengers and potential passengers. Services like this are very much needed, given that the flight schedule of the aircraft has been set and not every time. After that, customers need to know the schedule in order to determine the time of departure themselves.
Nowadays, obtaining information is not difficult thanks to technological progress mainly due to the impact of the Internet. You can easily and quickly get various information using telephone networks and the Internet. Lion Air provides online services via its website, email or telephone.
Various ways of providing Lion call center services are intentionally provided so as not to hinder customers. This is to maintain customer comfort and satisfaction with the use of our services. This way you will feel happy and taken care of to continue using Lion Air.
Overview of Lion Air, the airline of Indonesia
Lion Air is well known as a professional and experienced private airline in Indonesia. By prioritizing service for customer satisfaction, it is not surprising that there are different ways to contact the lion call center . Customers will get the convenience of obtaining information that is very fast, precise and accurate for various purposes later.
It was first founded in 1999 exactly in October and began broadcasting for the first time on June 30, 2000. Since being present for the first time, it has been well received by the community for its service and affordable price. So it can be used not only by the upper middle class, but it is affordable for all circles.
Lion Air cares about safety, comfort, security, consistency and commitment to the provision of air services. This is evidenced by the quality of service, which you do not have to doubt from different sides. Including the Lion’s call center service , which is always taken into account so that customers receive information faster, easier and more conveniently.
It is not surprising that Lion Air now has a big name with a very large number of customers from different circles. Since 2014, it has officially become an airline of Miss Universe and Putri Indonesia. And establishing various cooperations between countries is a proud achievement as an airline.
Visit resmi for full information about Lion Air
The existence of Lion call center services to make it easier for everyone to get information. We realized that the easiest way to get information is to use the Internet. That’s why Lion Air has a website that is managed as well as possible to provide complete information, fast and easily accessible.
You can get various important information from the official website, one of which is about flight information. There is a feature on the home page that can help you find your flight information easily. Just enter your hometown, destination city, departure date and arrival date, then click on the search button.
Immediately, there will be results containing detailed information that can beevaluated in order to consider the choice ofbangan. You can see the flight schedule, and if there is no schedule, you will also receive full information. This is very beneficial because it saves more time on finding information related to flight schedules.
On the official website there are other features that are very useful for easily digging up information. Among them are the features for managing reservations, travel promotions, lion experiences and about us. You can get a variety of information in one place using your internet connection.
At the very bottom of the official Lion Air website there is a menu about company profiles and CS services. You can get information about call center contacts or different ways to use customer service. There is also a booking guide, about us, the help center, the terms and conditions, as well as the career.
Customer servicein different ways
Customers can freely use the services of the Lion’s call center and have full freedom. You can use the services provided to get information, ask questions, or convey criticism. You don’t have to be wrong where to find the information, as you can use a few simple ways below.
- Customer support by email
Lion Air is always open to receiving emails to customercare@lionairgroup.com. We are ready to help you by conveying what you need to ask clearly and adding a topic. We try to respond to emails quickly, but due to the large number of incoming emails, we have to wait patiently for the response queue.
- Contact
If you want to make a call directly because you feel more comfortable, you can communicate with CS. Just call the following phone numbers:
- Indonesia only (+6221) 6379 8000
2.2Singapore (+65) 6339 1922
- Malaysia (+60) 03 7841 5333
- Australia (+6280) 4177 8899
- Via online forms
Lion call center services are also provided in the form of an online form available on the official Lion Air website. You must provide your name, surname, telephone number, email address, address, city and country. Then you can fill in a special message window according to your need to contact us.
- Come directly to the branch
If you have difficulty using online customer service services, come to the nearest branch. The branch location is located in almost all regions of Indonesia, so just look for the nearest one to the location. Such as Banyuwangi, Bandung, Jakarta, Banjarmasin, Jambi, Bangkok, Batam, Bandar Aceh and many others.
Tips for the correct and correct use of customer service services
When contacting Lion’s call center service , also pay attention to ethics when using it to ensure mutual comfort. We feel comfortable providing information or quickly solving obstacles that you are experiencing. Follow the 3 simple tips below to get the best customer service.
- Use polite language
Make sure you use good and polite language to make it more palatable for reading or hearing. Do not use regional languages that are difficult to understand, but use Indonesian according to the rules. So that we can give you a precise answer and not catch what you want to say wrong.
- Use subject in email
Tips when sending a message by e-mail should be aware of the use of the subject at the beginning of the message. For example, you want to get information about how to change the flight schedule of an airplane. For example, write down the subject of the rescheduling information so that it responds faster and receives a response immediately than a vague email.
- Be brief and clear
Using customer support doesn’t go through long or too many empty words. It would be better if the information was conveyed briefly, concisely and clearly, so that it does not take time. This is very much liked by CS as it can provide information quickly so it can help other customers immediately.
Websites are the best choice to get information online easily and very quickly. Lion Air offers a variety of customer service options that you can use to search for information, complaints, or criticism suggestions. Use the methods to contact the Lion’s call center , for example, by email, phone, or by coming directly.